FAQ

RULES:

  • Who is the owner of the audio-story?
  • You will be the owner of the part of the content you created. The final work will be a collective ownership.

    All your works will be protected by Creative Commons licenses. (CC BY-NC-ND 2.5)

  • Can I geolocalise the story wherever I want it?
  • Yes, the story can be geolocalised everywhere.

    Remember, your story will also be geolocalised with Google Street View, which in some cases may not be available.

  • Can I work with as many people as I want?
  • After choosing them from the proposals it's possible to accept only one audio file or a single cover image for the same story.

    Before you choose however, you can invite for collaboration as many users as you want, so that they can send you their proposals.

  • Can I upload music into the same voice file?
  • Yes, as long as they are original and respect all the rules written in the Terms and Conditions.

    LOGIN:

  • I created an account, but I can't log in. Why?
  • Try checking your e-mail, even your spam folder, and make sure you have activated your account by clicking on the link that arrived with your account activation e-mail.

    If you didn't receive an email, please try again. If there are any other problems, please contact us through the contact form.

    PROFILE:

  • What is the "Notifications" button?
  • This button allows you to receive emails from other users.

    By deactivating it you will no longer receive any kind of emails: requests for collaboration, publications, confirmations of your accepted works, private messages from other users.

  • What is the "Public Profile" button?
  • Its function is to make your profile visible or hidden to other users.

    The links to your stories will be visible and active, but your photo, personal presentation and links to other sites will be hidden from other users.

  • Some names on the covers are not clickable. Why?
  • Some profile names are not clickable because these accounts have been deleted, but their contents are still available to other users.

    TAKE PART:

  • Can I participate without an account?
  • It is possible to view, read and listen to all the stories even without registration. To rate the stories and to participate in them you have to register on the site using your email or facebook.

  • Who will read my story?
  • You have several options:

    1. Read it yourself
    2. Allow it to be read by Text To Speech. Your story will be put in the section "Seeking a voice", waiting to be read by another user who will send you his proposal.
    3. Invite an actor to read your story, either you know him or you just heard his voice in another story.

  • Is there a limit to the stories I can post?
  • No. The important thing is that all the stories are original and respect the rules of the Terms and Conditions.

  • Can I translate my story and post it in different languages?
  • Yes, as long as all the stories are original and respect the rules of the Terms and Conditions.

  • How can I report or block a story?
  • Below each story you will find the Report button. With that you are able to fill up the report form and send it to us. If the content is inappropriate the story will be blocked and will no longer be visible on the site.

  • If I have already uploaded a cover or an audio file, can I accept others?
  • No. Once you decide to accept an audio file or a cover for your story, you will no longer be able to change its contents anymore.

  • A voice has already been accepted. Can I accept a new proposal?
  • No. If you accepted an actor's interpretation for your story, the audio story will be "complete" and therefore you can not modify it anymore.

  • How do you look for a story on the map?
  • Zoom in or out the map and you will see which stories have been geolocalised in that area. Where there is an NT logo there is one or more stories.

  • Can I upload a file with more than one voice?
  • Yes, but the name of the account that will appear on the cover will be the name of the user that uploads the file. We suggest you to ask the writer to mention the names of the other participants in the short description.

    Upload Page:

  • The address does not appear automatically. What can I do?
  • When you place the "pin" with the logo of NarraTour on the map the address field may remain empty.

    If the address does not appear automatically, tick the "autocomplete" box and enter the address manually to have the precise address.

  • Can I upload a story without audio or cover?
  • It is possible without an audio-file. However it is mandatory to choose a cover. You can choose from those provided on the site.

  • What is the difference between Save and Publish?
  • A saved story is not visible to other users and it still can be edited or deleted by the writer.

    A published story can not be modified and it is visible to all the other users.

  • What do I have to do to send a proposition with my voice?
  • Record your audio file, go to the page of the story you read, and press the "upload your voice" button below the text.

    Upload the file and send it.

    Your interpretation will be sent to the writer who will have a maximum of 14 days to accept it.

    COLLABORATIONS:

  • How can I invite someone to collaborate?
  • First you have to publish your text.

    When it is published go to the story page and press the "Edit" button at the top right.

    Decide to invite an actor or an illustrator pressing the "Invite" buttons.

  • A user does not appear on the list for collaborations. Why?
  • If a user does not appear in the list it is because he has decided to keep his profile private or doesn't want to receive any notifications.

    DELETE OR MODIFY CONTENTS:

  • How can I delete a content?
  • The content you posted can be deleted with a specific request sent to our email.

    Remember: If the contents are taking part of a collective work produced by more than one author, such as an audio-story with a cover, we will need the agreement of all the owners to delete any of the contents.

  • How can I delete my account?
  • Send a request to our mail or use the form in "Contacts" section. Remember that the cancellation of your account is separate from the deletion of your contents.

  • Can I modify my own story that is already published?
  • No. A published story cannot be changed or modified.


    For any other information do not hesitate to contact us by filling out the form on the contact page or sending us an email at info@narra-tour.com